MCH Best. NPM 1: Well-Woman Visit
Strategy. Computerized Reminder System
Approach. Support a cell phone texting program to send reminders to patients 48 hours before scheduled annual visit.
Overview. The use of provider and patient reminders may result in increases in the uptake of preventive services among eligible primary care patients.”1
Target Audience. Provider/Practice.
Outcome. Percent of women with a past year preventive visit. For detailed outcomes related to each study supporting this strategy, click on the peer-reviewed evidence link above and read the "Intervention Results" for each study.
Examples from the Field. There are currently 1 ESMs across all states/jurisdictions that use this strategy directly or intervention components that align with this strategy. Access descriptions of these ESMs through the MCH Digital Library. You can use these ESMs to see how other Title V agencies are addressing the NPM.
Sample ESMs. Using the approach “Support a cell phone texting program to send reminders to patients 48 hours before scheduled annual visit,” here are sample ESMs you can use as a model for your own measures using the Results-Based Accountability framewor (for suggestions on how to develop programs to support this strategy, see The Role of Title V in Adapting Strategies)k:
Note. ESMs become stronger as they move from measuring quantity to measuring quality (moving from Quadrants 1 and 3, respectively, to Quadrants 2 and 4) and from measuring effort to measuring effect (moving from Quadrants 1 and 2, respectively, to Quadrants 3 and 4).
1 Kaczorowski, J., Hearps, S. J., Lohfeld, L., Goeree, R., Donald, F., Burgess, K., & Sebaldt, R. J. (2013). Effect of provider and patient reminders, deployment of nurse practitioners, and financial incentives on cervical and breast cancer screening rates. , 59(6), e282-e289.