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Strengthen the Evidence for Maternal and Child Health Programs

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Evidence Tools
MCHbest. Medical Home: Family Centered Care.

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Strategy. Trauma-Informed Health Care

Approach. Train providers in trauma-informed health care as a way to incorporate family centered care to children

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Overview. Trauma-informed care (TIC) is a framework that requires change to organizational practices, policies, and culture[1] that reflect an understanding of the widespread impact of trauma and potential paths for recovery, and actively seek to prevent retraumatization.[2] In health care, TIC usually includes universal trauma precautions and practice changes for patients with a known trauma history. Universal trauma precautions emphasize patient-centered communication and care, often with careful screening for trauma,[3] safe clinical environments (e.g., quiet waiting areas), and shared decision making for all patients.[4] Under a trauma-informed clinical approach, providers collaborate across disciplines, use streamlined referral pathways, and remain aware of their own trauma histories and stress levels when they know patients have experienced trauma.[3, 4] TIC can also be implemented in oral health settings.[5]

Evidence. Expert Opinion. Strategies with this rating are recommended by credible, impartial experts, guidelines, or committee statements; these strategies are consistent with accepted theoretical frameworks and have good potential to work. Often there is literature-based evidence supporting these strategies in related topic areas that indicate this approach would prove effective for this issue. Further research is needed to confirm effects in this topic area.

Access the peer-reviewed evidence through the MCH Digital Library or related evidence source. (Read more about understanding evidence ratings).

Source. What Works for Health (WWFH) Database (County Health Rankings and Roadmaps)

Outcome Components. This strategy has shown to have impact on the following outcomes (Read more about these categories):

  • Patient Experience of Care. This study improves individuals' perceptions, feelings, and satisfaction with the healthcare services they receive.
  • Quality of Care. This strategy promotes the degree to which healthcare services meet established standards aimed at achieving optimal health outcomes.
  • Utilization. This strategy improves the extent to which individuals and communities use available healthcare services.

Detailed Outcomes. For specific outcomes related to each study supporting this strategy, access the peer-reviewed evidence and read the Intervention Results for each study.

Intervention Type. Direct Care (Read more about intervention types and levels as defined by the Public Health Intervention Wheel).

Intervention Level. Individual/Family-Focused

Examples from the Field. There are currently no ESMs that use this strategy. As Title V agencies begin to incorporate this strategy into ESMs, examples will be available here. Until then, you can search for ESMs that have similar intervention components in the ESM database.

Sample ESMs. Here are sample ESMs to use as models for your own measures using the Results-Based Accountability framework (for suggestions on how to develop programs to support this strategy, see The Role of Title V in Adapting Strategies).

Quadrant 1:
Measuring Quantity of Effort
("What/how much did we do?")

PROCESS MEASURES:

  • Number of healthcare organizations that adopt trauma-informed care policies, protocols, and environments. (Shows institutional change and commitment)
  • Number of children and families screened for trauma exposure and related health needs using validated tools. (Indicates the reach and scale of trauma-informed assessment)

OUTCOME MEASURES:

  • Number of referrals and successful linkages made to trauma-specific treatment and community resources for children and families. (Shows the care coordination and integration efforts)
  • Number of reported adverse childhood experiences (ACEs) and trauma symptoms reduced among children and families served by trauma-informed healthcare providers. (Indicates the impact on preventing and mitigating trauma)

Quadrant 2:
Measuring Quality of Effort
("How well did we do it?")

PROCESS MEASURES:

  • Percent of healthcare providers who demonstrate increased knowledge, skills, and confidence in delivering trauma-informed care after training. (Shows the effectiveness of workforce development)
  • Percent of healthcare visits and interactions with children and families that adhere to trauma-informed principles and practices. (Indicates the fidelity and consistency of implementation)

OUTCOME MEASURES:

  • Percent of children and families who report feeling safe, respected, and supported in their healthcare encounters and relationships. (Shows the patient experience and perception of care)
  • Percent of children and families with trauma histories who show improved health outcomes, resilience, and well-being. (Indicates the impact on healing and recovery)

Quadrant 3:
Measuring Quantity of Effect
("Is anyone better off?")

PROCESS MEASURES:

  • Number of partnerships established between healthcare organizations and community-based trauma services and support systems. (Shows the multi-sector collaboration and resource integration)
  • Number of trauma-informed healthcare champions and leaders who support spread and sustainability. (Indicates the capacity building and movement building efforts)

OUTCOME MEASURES:

  • Number of child and family-serving systems and sectors (e.g., education, child welfare, juvenile justice) that adopt trauma-informed practices, influenced by healthcare exemplars. (Shows the cross-sector impact and alignment)
  • Number of communities and localities that achieve trauma-informed designation or certification, with healthcare as a key pillar. (Indicates the collective impact and population-level change)

Quadrant 4:
Measuring Quality of Effect
("How are they better off?")

PROCESS MEASURES:

  • Percent of trauma-informed healthcare initiatives that are adequately and sustainably resourced, with braided funding streams. (Shows the investment and financial commitment to trauma-informed transformation)
  • Percent of healthcare organizations and providers that integrate and analyze population-level trauma and resilience data to inform strategies and allocate resources. (Indicates the data-driven and community-responsive approach)

OUTCOME MEASURES:

  • Percent of child health and well-being indicators that improve at a population level, with reduction of trauma-related disparities. (Shows the long-term, equitable impact on community resilience and healing)
  • Percent of overall community trauma burden reduced and resilience assets increased over time, using benchmark assessments and surveillance systems. (Indicates the contribution and attribution of trauma-informed healthcare to community transformation)

Note. When looking at your ESMs, SPMs, or other strategies:

  1. Move from measuring quantity to quality.
  2. Move from measuring effort to effect.
  3. Quadrant 1 strategies should be used sparingly, when no other data exists.
  4. The most effective measurement combines strategies in all levels, with most in Quadrants 2 and 4.

Learn More. Read how to create stronger ESMs and how to measure ESM impact more meaningfully through Results-Based Accountability.

References

[1] AIR-TIC - American Institutes for Research (AIR). Trauma-informed care (TIC).

2 SAMHSA-Trauma 2014 - Substance Abuse and Mental Health Services Administration (SAMHSA). SAMHSA’s concept of trauma and guidance for a trauma-informed approach. Rockville, MD: Substance Abuse and Mental Health Services Administration (SAMHSA); 2014.

3 Raja 2015 - Raja S, Hasnain M, Hoersch M, Gove-Yin S, Rajagopalan C. Trauma informed care in medicine: Current knowledge and future research directions. Family & Community Health. 2015;38(3):216-226.

4 CWF-TIC 2016 - Hostetter M, Klein S. In focus: Recognizing trauma as a means of engaging patients. Transforming Care: Reporting on Health System Improvement. New York: The Commonwealth Fund (CWF); 2016.

5 Raja 2014 - Raja S, Hoersch M, Rajagopalan CF, Chang P. Treating patients with traumatic life experiences: Providing trauma-informed care. The Journal of the American Dental Association. 2014;145(3):238–245.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number U02MC31613, MCH Advanced Education Policy, $3.5 M. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.